Terms & conditions
TERMS & CONDITIONS
By using this website, you agree to the following terms and conditions of use.If you disagree with any of the Terms, you should immediately terminate use of this website. If you have any questions, please contact Plezuro s.r.o. via firstname.lastname@example.org.
Plezuro s.r.o. reserves the right to change these terms at any time.
INDEMNIFICATION: User agrees to defend, indemnify and hold harmless Plezuro s.r.o., its employees, directors, contractors and agents from and against any third party claim, damages, costs and expenses (including attorneys' fees), arising from or related to use of this website.
Plezuro s.r.o. does not sell products for purchase by children under 18 without parental consent. By using this website, you represent that you are at least 18 years old. Plezuro s.r.o. is not responsible for any damages that may result from misrepresentation of age by a user of our website.
LIABILITIES ISSUES: Customer Acknowledges that sellers shall not be liable for any direct, indirect, incidental, special, conseqential or exemplare damages, including but not limited to, dmages for loss of profit, goodwill, or other intangible losses(even if seller has been advised of the posibilty of such damages), or personal injuries or death resulting from use or sale of the seller's merchandise.
CONDITIONS OF USE: Plezuro s.r.o. as a convenience to you, grants you acces to its website www.plezuro.com. You may access and use the site only in accordance with all applicable laws and regulations and with these Conditions of Use. You acknowledge and agree that Plezuro s.r.o., in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future, access to or use of the Sites. Any unauthorized use of the site will terminate the permission or license granted by these Conditoins of Use, will result in you being banneed from use of the site, and may violate applicable law including copyright laws, trademark laws (including trade dress), and communications regulations and statutes.
The Content and the site, as well as the selection and arrangement thereof, are the sole property of Plezuro s.r.o..
TRADEMARKS: All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the "Marks") that appear on the Sites are proprietary to Plezuro s.r.o.
SUBSCRIPTION: By manually subscribing to Plezuro s.r.o. newsletter you agree to receive promotional inofmation from Plezuro s.r.o. to your email address. You can unsubscribe from receiving this newsletter any time by clicking ''unsubscribe'' in the lower part of each newsletter sent by Plezuro s.r.o..
Plezuro s.r.o. FREE standard worldwide shipping on any order.
You can track your order at any time, simply by logging into your account or clicking on the tracking number received in your shipment confirmation email. Please note that your package will be shipped from Slovakia, Europe. Therefore, for your package to be processed and arrive, allow 2 business days when shipping to Slovakia, 3-4 business days when shipping within EU, 10 - 14 business days when shipping outside of Europe. In addition we offer express shipping for applicable charges. These charges will be always reflected in you shopping basket checkout.
We can dispatch orders on working days only. International package will be subject to customs/duties charges. Plezuro s.r.o. is not responsible for customs/duties charges. These costs are determined by your local customs office. Plezuro s.r.o. cannot determine, in advance, what these fees will be.
All orders within EU are shipped with GLS standard courier service or Express delivery service. On Orders received outside EU ( Switzerland, Norway, U.S., Asia etc.) we can ship only with Express delivery service.
EXPRESS DELIVERY EU: DHL Express, 1-2 business days 30 EUR
Switzerland/Norway: DHL Express, 2 business days 15 EUR
Rest of the world: DHL Express approximately 3-4 business days 20 EUR
Plezuro s.r.o. offers FREE standard EU shipping on any order.
(All forms of shipment come with insurance and Track&Trace number)
PAYMENT, PRICING & INVOICE
All our website financial transactions are handled throught our paymetn service providers, Paymill - Visa, MasterCard, diners Club or PayPal
Prices for products are quoted on our website in Euro. In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.
The prices on the website include all value added taxes (where applicable).
Payment for all products must be made by credit, debit card or PayPal. We can not view and have no access to data on your card.
Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.
WEBSITE AND PAYMENT SECURITY: All information is transmitted via an encrypted connection certified by PayPal or Paymill. We begin to process your order upon Paypal's / Paymills' authorization of the transaction.
INVOICE: Shortly after submiting your order, you will be notified about your purchase via email from our email address email@example.com. You will always receive full commercial invoice together with your shipment.
RETURNS & EXCHANGES
In case you are not 100% satisfied with your purchase, you may return it for and exchange or refund within 30 days of receipt (physical possession of the last good). Shipping & handling is not refundable for exchanges and exchanged goods must be shipped back with delivery confirmation. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)shipping costs will be covered by Plezuro s.r.o.. Please note that it takes us 3 to 5 business days to process returns once they arrive at our office. If you are going to return an item, please notify us by email at firstname.lastname@example.org.
RETURN POLICY: In case you are not 100% satisfied with your purchase, the size doesn’t fit you perfectly or you just changed your mind, your right for a refund is recognized up to 30 days of receipt (physical possession of the last good).
REFUND POLICY: Once the returned items reach us, we will process it as soon as possible. You will be notified via email about your refund status. The refunded money is taken from our account immediately but it may take a few days for it show up on your credit card account. Each credit card company handles refunds differently so we can not give precise times on when you will get your money back. We will always refund your order using the same payment method as you have used placing the order. Your right for a refund is recognized for up to 30 days of receipt (physical possession of the last good).
CANCELATION POLICY: You can cancel your order at anytime. However, once your order has been shipped you have to ship it back to Plezuro s.r.o. office address and you will bear the cost of returning the goods. Once the canceled order will arrive at our office we will procceed with the refund of your canceled order. You are only liable for any diminished value of the items resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the items.
IF YOU ARE GOING TO RETURN, EXCHANGE OR CANCEL YOUR ORDER, PLEASE NOTIFY US BY EMAIL AT PLEZURO@PLEZURO.COM
Plezuro s.r.o. guarantees full confidentaility.
Plezuro s.r.o. does not collect, store, or share personal or payment information, except those necessary to process your order. We will not give away, sell, or trade your personal information. You can request all your personal data removal here: email@example.com
Manually subscribing to Plezuro s.r.o. newsletter you agree to receive promotional inofmation from Plezuro s.r.o. to your email address. You can unsubscribe from receiving this newsletter any time by clicking ''unsubscribe'' in the lower part of each newsletter sent by Plezuro s.r.o.
USER INFORMATION COLLECTED BY PLEZURO S.R.O.: Full name and surname / company name, Address, Email address
YOU HAVE FULL RIGHT TO REQUEST ALL YOUR PERSONAL DATA REMOVAL HERE: PLEZURO@PLEZURO.COM
COOKIES: Like many websites, Plezuro s.r.o. utilizes “cookies” to maintain a record of your visit to the site and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Plezuro s.r.o. with personal information.
Cookies help Plezuro s.r.o. to improve the site and services, and to deliver more personalized service by enabling Plezuro s.r.o. to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Plezuro s.r.o. cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.
It is our aim to make you a HAPPY CUSTOMER OF PLEZURO s.r.o.. We can however, not guarantee that the garment will last forever!
Goods sold by Isadoreapparel.com are covered under the Slovak Consumer Guarantees Law. We guarantee all purchased goods are of the quality represented and will be replaced or repaired if found detective, that is the usual procedure. At Plezuro s.r.o., ANY MANUFACTURING DEFECT YOU NOTE ON YOUR GARMENT WITHIN THE FIRST 7 DAYS, NO QUESTIONS ASKED, WE SIMPLY EXCHANGE IT FOR A NEW ONE.
Naturally, as any other product, Plezuro s.r.o. does wear out.
Depending on the way one takes care of the product (always check the wash instructions), this will occur sooner or later. In the meantime, if a thread breaks, we can repair it and if you crash, we might be able to repair it. But, when, eventually, the material does wear out, we cannot repair it. The majority of the repairs we do, ARE FREE OF CHARGE. If you need a repair on any of your Plezuro garment, Please send us a short report describing the issue (pictures are welcome as well) to this email address: firstname.lastname@example.org We will try to determine as quick as possible, whether we will be able to help you.
USER GENERATED CONTENT
Plezuro s.r.o. does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively, "Content") that you post on or through the Plezuro Website. After posting your Content to the Plezuro, you continue to retain any such rights that you may have in your Content, subject to the limited license herein. By displaying or publishing ("posting") any Content on or through the Plezuro Website, you hereby grant to Plezuro s.r.o. a limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce, and distribute such Content solely on or through the Plezuro s.r.o. Website, including without limitation distributing part or all of the Plezuro s.r.o. Website in any media formats and through any media channels, except Content marked "private" will not be distributed outside the Plezuro s.r.o. Website. This limited license does not grant Plezuro s.r.o. the right to sell or otherwise distribute your Content outside of the Plezuro s.r.o. Website. After you remove your Content from the Plezuro s.r.o. Website we will cease distribution as soon as practicable, and at such time when distribution ceases, the license will terminate. If after we have distributed your Content outside the Plezuro s.r.o. Website you change the Content's privacy setting to "private," we will cease distribution of such "private" Content outside the Plezuro s.r.o. Website as soon as practicable after you make the change.
If at any time you wish to remove your submitted Content from this site, please email email@example.com.
The license you grant to Plezuro s.r.o. is non-exclusive (meaning you are free to license your Content to anyone else in addition to Plezuro s.r.o.), fully-paid and royalty-free (meaning that Plezuro s.r.o. is not required to pay you for the use on the Plezuro s.r.o. Website of the Content that you post), sublicensable (so that Plezuro s.r.o. is able to use its affiliates, subcontractors and other partners such as Internet content delivery networks and wireless carriers to provide the Plezuro s.r.o. Website), and worldwide (because the Internet and the Plezuro s.r.o. Website are global in reach).
You represent and warrant that: (i) you own the Content posted by you on or through the Plezuro s.r.o. Website or otherwise have the right to grant the license, and (ii) the posting of your Content on or through the Plezuro s.r.o. Website does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. You agree to pay for all royalties, fees, and any other monies owing any person or entity by reason of any Content posted by you on or through the Plezuro s.r.o. Website.
The Plezuro s.r.o. Website contain Content of Plezuro s.r.o. ("Plezuro Content"). Plezuro Content is protected by copyright, trademark, patent, trade secret and other laws, and Plezuro s.r.o. owns and retains all rights in the Plezuro s.r.o. Content and the Plezuro Website. Alternative hereby grants you a limited, revocable, nonsublicensable license to reproduce and display the Plezuro Content (excluding any software code) solely for your personal use in connection with viewing the Plezuro s.r.o. Website and using the Plezuro s.r.o. Website.
The Plezuro Website contains Content of Users and other Plezuro s.r.o. licensors. Except as provided within this Agreement, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the Plezuro Website.
Plezuro s.r.o. may reject, refuse to post or delete any Content for any or no reason, including Content that in the sole judgment of Plezuro violates this Agreement or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity. Plezuro s.r.o. assumes no responsibility for monitoring the Plezuro Website for inappropriate Content or conduct. If at any time Plezuro s.r.o. chooses, in its sole discretion, to monitor the Plezuro Website, Plezuro s.r.o. nonetheless assumes no responsibility for the Content, no obligation to modify or remove any inappropriate Content, and no responsibility for the conduct of the User submitting any such Content.
You are solely responsible for the Content that you post on or through any of the Plezuro Website, and any material or information that you transmit to other Members and for your interactions with other Users.